⛳︎ Open to opportunities ﹫ britneywhiten@gmail.com in britneywhiten

Hi, I’m Britney

Designing Product Systems & Workflows that Improve How People Connect, Work, and Play

With a background in visual design and product strategy, I partner with cross-functional teams to bring structure to complex systems, aligning user needs with business goals through thoughtful, measurable design.

• Previously enhancing AI features, reducing friction, and driving adoption @ Pactto

01 // Pactto // Product Designer

Transformed fragmented video feedback into a scalable AI-enhanced collaboration experience that reduced friction and increased product adoption.

★ Highlights
  • Led research within a 5-designer team and co-designed 11 new async feedback features
  • Introduced timeline-based Focus Mode to align the product with video editors’ timeline-based workflows
  • Influenced AI-first positioning and roadmap
  • Features rolling out across development cycles
View case study

02 // Twenty CRM // Product + UX Designer

Developed a centralized Priority Inbox for Twenty, consolidating scattered sales signals into one ranked decision surface, reducing manual checking and missed follow-up risk.

★ Highlights
  • Built and deployed a live app (Vercel) with supporting codebase (GitHub)
  • Consolidated “what needs attention now” into a single prioritized inbox view
  • Defined the problem framing and solution narrative for a deal-focused workflow
View case study
See demo app

03 // HerGame // Product Designer

Designed a mobile app that helps women confidently find, host, and join local pick-up games. Drove end-to-end UX, built a scalable design system, and improved usability by 35% with 91% user task success.

★ Highlights
  • Completed 2 rounds of user testing, feedback and implementation across 8 participants
  • Validated strong demand for user-friendly systems that facilitate women-centered sports spaces.
View case study

04 // Rating Therapy // UX Designer

Led a small ux team through strategy and design of an early-stage mental health web app that helped shape the product’s direction, shift key priorities, and prep for user-testing.

★ Highlights
  • Delivered user journeys, user flows, and wireframes for 4 key features
  • Built an early, low-fidelity clickable prototype to clarify direction and drive feedback
  • Helped stakeholders reprioritize features and reframe overall product goals
  • Created a full usability testing plan to support tesing with real target user groups
View case study